Common Questions

Here are the most common questions answered about our Dog Treats. Email us here and we will aim to get back to you within 48 hours.


How much is your delivery? 
Delivery for our Dog treats could not be more simple. We charge £1.50 per order, this gives you a 2nd Class service and should your order be over £20 is free. We currently use Royal Mail services. You are able to upgrade your delivery at the checkout if you wis to upgrade to a 1st. 

My dog has bad allergies, what do you advise?
We have many customers who's dogs have complex allergies. We have had a huge success because all of our treats are made from only natural products. We don't bake with any meats and all of our treats are Gluten-Free.  We can also custom Dog treats. Please get in touch if you would like information. Email us here.

What's your turn around on orders? 
All of our Dog treats are made to order. We bake 7 days a week so normally the turn around is 24-48 hours. If for any reason there is a delay to the 48 hours, we will contact you and let you know.  If you order on a weekend, your bakes will be sent Tuesday at the latest.

    Will my treats survive the journey? 
    Yes, they are packed in a pouch or sealed bag. We then securely add them into a hard strong cardboard letterbox sized box. Please do have a level of understanding and acceptance that these are biscuits and we have have limited control on the box once we hand them to the delivery service. If your treats arrive and they are not acceptable in anyway, please do contact us.